This page holds everything we can put in front of a clinic owner today — the guarantee we sign, the numbers from our own clinic, the research behind the 60-second standard, and an empty frame where our live before/after lands. Nothing here is borrowed from someone else's case study.
What we can show you today
The strongest proof we can offer
For founding clients, the system is installed, live, and answering your enquiries before the first invoice. Payment begins when the standard is met — every eligible enquiry answered inside 60 seconds, every lead visible.
How the founding engagement runs
Founding-client terms. Capacity per quarter is limited because one of us is on every engagement.
The operator story
We own and operate a specialty clinic. Like most owners, we hired an agency to run patient acquisition. The reports arrived on time — impressions, clicks, cost per lead, every line trending the right way on paper. The consultation calendar told a different story.
So we fired the agency and rebuilt the campaigns ourselves: targeting, creative, landing flow, offer. Cost per lead fell 51% in 90 days. Same clinic, same city, same services, same team — half the acquisition cost.
Cheaper leads exposed the next leak. Enquiries arrived faster than anyone at the desk could answer them — evenings, weekends, mid-consultation. Patients messaged, heard nothing for hours, and booked with whoever replied first. We were paying less per lead and still losing them.
Nobody sold what we needed: something that answers in seconds, follows up until there is an outcome, and hands the booking to the front desk with full context. So we built it, and ran it on our own patients first. Every system we install has run in our own clinic first, on a real front desk, on real patients.
The sequence, in four chapters
An agency ran our acquisition. The reporting was punctual. The calendar was not full.
Rebuilt in-house, end to end. Cost per lead down 51% inside 90 days.
Better leads, same slow answers. The loss had moved from the ad account to the front desk.
Seconds to first reply, follow-up until there's an outcome, context handed to the desk.
We don't recommend anything we haven't run at our own front desk. When we quote a number, it is a number we have lived with.
Our own result
−51%cost per lead in 90 days — our own clinic, after firing the agency and rebuilding the campaigns ourselves
We publish it as an index rather than a currency figure. The ratio is the point, and it travels across markets: half the acquisition cost, same city, same services, same team.
Cost per lead, indexed · 100 → 49
What the research says
We did not invent the 60-second standard. We set it because every serious study of lead response points the same direction, and because our own front desk proved the cost of missing it.
higher qualification rate when an enquiry is answered within the hour
Source: Harvard Business Review lead-response research.
buyers choose the vendor that responds to them first
Source: widely replicated sales-response studies.
are all it takes for the odds of reaching a new enquiry to collapse
Source: lead-response management research.
Published as it happens
We could fill this section with stock quotes and rounded-up numbers. Instead the frame stays empty until our own clinic's baseline completes, and then it fills with the same before/after report we hand a client at day 90. If a month is flat, the flat month gets published too.
We're publishing our own clinic's live before/after — numbers land here monthly.
Every inbound enquiry, timestamped on arrival and on first reply. Computed from the event log, not typed by anyone.
The share of enquiries that turn into a real two-way conversation, before and after the standard is in place.
Consultations booked and attended, traced back to the enquiry and the source that produced it.
From founding clients
Three slots, reserved for the founding clinics. Each one fills with a real name, a real practice, and a number from that clinic's own before/after report — after the first 30 days, not before.
"Founding client — quote pending."
"Founding client — quote pending."
"Founding client — quote pending."
We do not run invented testimonials, invented clinic counts, or invented revenue figures. An empty slot is more useful to you than a fabricated one.
Why not an agency
This is not a complaint about agencies. It is a description of what they are paid to do, and what they are not.
| A marketing agency | MeeraLabs | |
|---|---|---|
| Accountability | Activity reports | Outcome ownership |
| North-star metric | Cost per lead | Booked consultations that are attended |
| Reporting | A monthly PDF | Live visibility, plus one message every Monday |
| Who owns the number | Nobody | A named partner |
| A lead that arrives at 9pm | Waits till morning | Answered in seconds |
| Your risk at the start | Paid up front, results pending | We work first; you pay when it works |
| Do they run a clinic themselves | No | We own and operate one |
30 minutes, owner to owner. We walk your enquiry-to-booking journey and show you where it leaks — two or three specific findings, whether or not we ever work together.
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